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FAQs

ABOUT THE HANDBAG COLLECTIONS

Orange Oranges proudly carries vegan handbags by Canadian company MATT & NAT. The linings of all bags and wallets are made from 100% recycled plastic bottles; approximately 21 plastic bottles are recycled for each bag.

The exterior bag fabric varies by collection:

  • VINTAGE COLLECTION: The bags' exterior is made from smooth material that creases naturally, mimicking natural materials. The surface ages over time to offer the perfect vintage look. Vintage fabric is made from PVC.
  • DWELL COLLECTION: The bags' exterior is made from a textured material, rich in colour, drawing inspiration by the hues found in nature. Dwell fabric is made from PVC.
  • LOOM COLLECTION: The bags' exterior is made from light, malleable fabric. Its flat surface allows for more saturated, richer colours. Loom fabric is made from a PU composite that is durable and better for the environment. 

 

VEGAN LEATHER CARE

One of the many benefits of vegan leather is its durability; the following tips will help keep your bag in great condition for many years to come:
  • Vegan leather is water resistant so oiling the fabric is not required nor recommended.
  • When not in use, store your bag away from sunlight and with stuffing to maintain the bag's shape.
  • Keep your bag away from dirty surfaces and away from fabric colours that bleed, particularly if your bag is light in colour.
  • To clean, wipe your bag with a soft cloth with mild soap and water.

 

GIFT VOUCHERS

Vouchers are a great option when you just can't decide what to buy. Some notes about the vouchers:

  • Vouchers are valid for 12 months from date of purchase. Please check the expiry date on the voucher to avoid disappointment.
  • Vouchers are issued in the form of a coupon code, therefore a gift voucher cannot be used in conjunction with another coupon code.
  • Vouchers can be used on multiple purchases until the balance reaches zero or until it has expired. The voucher holder will be notified of the remaining balance on their voucher after each purchase.
  • Vouchers are not refundable or redeemable for cash.

 

PAYMENT TYPES

We accept PayPal, Visa, MasterCard, and American Express - all payments are processed using secure, third-party processing agents. After your payment has been processed you will be sent a payment confirmation to the email address provided at the Checkout. All prices are shown in Australian dollars and include GST.

 

HOW CAN I CHANGE MY ORDER?

If your order has not yet been dispatched for delivery, we'll be happy to change your order if the products are in stock. Please contact us at care@orangeoranges.com.au. If your order has already been dispatched for delivery, you'll need to arrange an exchange or return. 

 

I HAVE A QUESTION

Have a question? Please contact us at hello@orangeoranges.com.au and we'll get back to you as soon as possible.

 

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